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Legal Center

Comprehensive legal information, compliance standards, and security documentation for JustPaid's AI-powered revenue operations platform.

01. Legal Framework

JustPaid is operated by Loopfour Inc., a Delaware C Corporation founded in November 2022. Our legal framework is designed to protect both our customers and our platform while ensuring compliance with applicable laws and regulations.

Corporate Information:
Loopfour Inc.
800 West El Camino Real, Suite 180
Mountain View, CA 94040
United States of America

Governing Law: Our legal agreements are governed by the laws of the State of Delaware, United States, and the laws of the United States of America.

02. Core Legal Documents

Our legal framework consists of several key documents that work together to define our relationship with users and protect all parties involved:

Terms of Service

Comprehensive user agreement covering platform usage, service availability, user responsibilities, and our obligations to you.

View Terms of Service →

Privacy Policy

Detailed explanation of how we collect, use, store, and protect your personal and business data.

View Privacy Policy →

Cookie Policy

Information about cookies, tracking technologies, and how to manage your preferences.

View Cookie Policy →

Data Processing Agreement (DPA)

GDPR and CCPA compliant agreement for enterprise customers, covering data processing, subprocessors, and security measures.

Request DPA →

03. Security & Compliance

JustPaid maintains enterprise-grade security and compliance standards to protect your sensitive financial data and ensure regulatory compliance.

Security Certifications

  • SOC 2 Type 2: Independently audited security controls with clean opinion and no exceptions
  • Penetration Testing: Regular third-party security assessments with excellent ratings
  • AWS Security: Multi-AZ deployment with enterprise-grade infrastructure
  • Encryption: AES-256 encryption at rest, TLS 1.2+ for data in transit

Data Protection Compliance

  • GDPR: European Union General Data Protection Regulation compliance
  • CCPA: California Consumer Privacy Act compliance
  • Data Retention: Structured data retention and deletion policies
  • Access Controls: Multi-factor authentication and quarterly access reviews

Monitoring & Incident Response

  • 24/7 Monitoring: Continuous security monitoring and threat detection
  • Vulnerability Management: Automated scanning and remediation processes
  • Incident Response: Documented procedures for security event handling
  • Zero Incidents: No security incidents during our latest audit period

04. Intellectual Property

JustPaid and its associated technologies are protected by intellectual property laws. All rights to our platform, including but not limited to software, algorithms, and proprietary methodologies, are owned by Loopfour Inc.

Trademarks & Branding

JustPaid™ and all related marks, logos, and branding are trademarks of Loopfour Inc. Unauthorized use of our trademarks is strictly prohibited.

Copyright Protection

All content on the JustPaid platform, including text, graphics, user interfaces, and software, is protected by copyright laws. For copyright infringement claims, please contact our legal team.

Third-Party Licenses

Our platform utilizes various third-party technologies and services. We maintain proper licensing for all third-party components and comply with all applicable license terms.

05. Service Terms & Availability

JustPaid is committed to providing reliable service with high availability and performance standards.

Service Level Commitments

  • Uptime: High availability with redundant infrastructure across multiple zones
  • Performance: Optimized for fast processing of financial data and documents
  • Scalability: Infrastructure designed to scale with your business growth
  • Support: Dedicated support team for enterprise customers

Billing & Payment Terms

  • Payment Processing: Secure payment processing with industry-standard encryption
  • Billing Cycles: Monthly or annual billing options available
  • Refund Policy: Contact our support team for refund requests and cancellations
  • Dispute Resolution: Structured process for billing disputes and resolution

06. User Rights & Responsibilities

As a JustPaid user, you have specific rights regarding your data and account, as well as responsibilities for proper platform usage.

Data Subject Rights

  • Access: Right to access your personal data and understand how it's processed
  • Rectification: Right to correct inaccurate or incomplete personal data
  • Deletion: Right to request deletion of your personal data under certain circumstances
  • Portability: Right to export your data in a machine-readable format
  • Objection: Right to object to certain types of data processing

User Responsibilities

  • Account Security: Maintain strong passwords and secure access to your account
  • Accurate Information: Provide accurate and up-to-date information
  • Compliance: Use the platform in accordance with applicable laws and regulations
  • Reporting: Report suspected security issues or violations to our team

07. Risk Management & Liability

JustPaid implements comprehensive risk management practices to protect our platform and users while maintaining clear liability frameworks.

Service Disclaimers

While we strive to provide accurate and reliable service, JustPaid is provided "as is" without warranties of any kind. Users are responsible for backing up their data and maintaining appropriate business continuity measures.

Limitation of Liability

Our liability is limited as outlined in our Terms of Service. We maintain appropriate safeguards and insurance to protect against potential issues while limiting exposure in accordance with industry standards.

Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including natural disasters, acts of government, or other unforeseeable events.

08. Regulatory Compliance

As a financial technology platform, JustPaid adheres to relevant regulatory requirements and industry standards for handling financial data.

Financial Data Handling

  • Data Classification: Proper classification and handling of financial data based on sensitivity levels
  • Access Controls: Strict access controls and audit trails for financial information
  • Encryption: Bank-level encryption for all financial data processing and storage
  • Audit Trails: Comprehensive logging of all financial data access and modifications

Anti-Money Laundering (AML)

JustPaid complies with applicable anti-money laundering regulations and maintains appropriate monitoring and reporting procedures for suspicious activities.

Export Control

Our services comply with U.S. export control regulations and international trade restrictions. Access may be restricted in certain jurisdictions.

09. Legal Contacts & Support

For legal inquiries, compliance questions, or to report security concerns, please contact our legal team using the appropriate channels below.

Legal Inquiries

For contract discussions, DPA requests, and general legal questions:

Email: legal@justpaid.ai

Data Protection Officer

For privacy-related inquiries and data subject rights requests:

Email: privacy@justpaid.ai

Security Team

For security incidents, vulnerability reports, and compliance questions:

Email: security@justpaid.ai

General Support

For general questions and customer support:

Email: support@justpaid.ai

Phone: +1 (650) 800-8163

10. Document Updates & Changes

We regularly review and update our legal documents to ensure they remain current with changing laws, regulations, and business practices.

Notification Process

  • Email Notifications: Important changes will be communicated via email
  • Platform Notices: Updates will be posted within the JustPaid platform
  • Version Control: All documents include version numbers and effective dates
  • Archive Access: Previous versions available upon request

Review Schedule

Our legal documents are reviewed at least annually and updated as needed to reflect changes in law, technology, and business practices.

Last Updated: April 10, 2026

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