Creating Custom Invoice Reminders with JustPaid

Craft personalized reminders that get you paid faster

5 min read

Ditch the dull, generic invoice emails and actually connect with your clients. This guide shows you how to craft and manage custom invoice reminders using JustPaid's smart features—so your messages feel more like helpful nudges and less like boring bots.

1

Why Customize Invoice Reminders?

Personalized reminders can:

Enhance Client Relationships

Tailored messages show clients you value them, fostering trust.

Increase Payment Rates

Relevant and considerate reminders can prompt quicker responses.

Reflect Your Brand Voice

Maintain consistency in communication, reinforcing your brand identity.

2

Access Automatic Reminders in JustPaid

1
Log in to JustPaid — Enter your credentials to access your account.
2
Navigate to Accounts Receivable — From the dashboard, select Accounts Receivable to manage your invoicing operations.
3
Select Automatic Reminders — Click on Automatic Reminders to begin crafting your customized messages.
3

Create a New Reminder Template

Initiate a New Reminder

Click on "Create New Reminder" to start the customization process.

Choose the Trigger Event

Select the event that will trigger the reminder (e.g., 10 days after due date).

Select the Customer

Choose the specific customer for whom this reminder is intended. This allows for hyper-personalized communication.

Craft the Message

Use dynamic fields to personalize the content:

Invoice NumberAutomatically insert the relevant invoice number
Amount DueInclude the exact amount owed
Customer NameAddress the client directly for a personal touch

Compose the body of the message, ensuring it aligns with your brand's tone and the client's preferences.

Set the Timing

Define when the reminder should be sent relative to the due date (e.g., 10 days after due date).

Save the Template

1
Assign a descriptive name to the template for easy identification.
2
Click "Save" to store the customized reminder.

Tip

Create different reminder templates for different customer segments. A friendly nudge for long-term clients might differ from a more formal message for new accounts.
4

Automate and Monitor Reminders

Activate the Reminder

Ensure the newly created reminder is active and assigned to the appropriate invoices.

Monitor Reminder Performance

Track the effectiveness of your reminders by observing client responses and payment times.

Refine as Needed

Based on performance, adjust the content, timing, or frequency of reminders to optimize results.

Note

JustPaid tracks when reminders are sent and can help you identify which messages are most effective at prompting payments.

You're all set!

By leveraging JustPaid's customizable invoice reminders, you can enhance client communication, encourage timely payments, and maintain a professional brand image. These tailored reminders act as gentle nudges, ensuring your invoices don't get lost in the shuffle and your cash flow remains steady.

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